Last updated Wednesday 14th September 2022
These user terms of service (the “Terms”) are a legal agreement between you and Hoop Health Ltd (Company registration no. 14225820), whose registered address is, trading as “Hoop” (“Us”, “We” or “Our” shall be construed accordingly) and are the terms upon which We, at Our discretion, permit you to access and use the Hoop mobile application (in each available version, including iOS and android) (each version being referred to hereafter as, the “App”) and the listings pages of our website located at (hoop.co.uk) (the “Website”) (the App and Website together, being the “Hoop Service”).
Whilst We use reasonable efforts to provide a reliable service and software, We do not and cannot guarantee that the Hoop Service will be available 100% of the time. All software may contain bugs, and all hardware can suffer failures. You also acknowledge that failures, defects or other issues which have a detrimental effect on the Hoop Service may occur due to events beyond Our reasonable control.
The Terms are not intended to give rights to anyone except you and Us, except as stated otherwise in Schedule 1.
You acknowledge that We may transfer Our rights under the Terms (and any related claims) to any third party without having to obtain your prior consent.
If you breach the Terms and We take no action against you, We will still be entitled to use Our rights and remedies in any other situation where you breach the Terms.
If any part of the Terms is disallowed or found to be ineffective by any court or regulator, the other provisions shall continue to apply.
These conditions are governed by and construed in accordance with English law. We both agree to submit to the non-exclusive jurisdiction of the English courts, which means: (i) that if you live in the EU, you may enforce your rights in connection with the Terms in the EU member state in which you live; or (ii) if you live in any other jurisdiction which affords you mandatory consumer protection rights, you may enforce your rights in connection with the Terms in accordance with such rights.
If you have any questions, complaints or comments about Us or the Hoop Service (including if any Content of the Hoop Service is offensive, defamatory or infringes any third party rights), then please contact Us by email at [email protected], in writing by post to Hoop Health Ltd.
Acknowledgement: You acknowledge that the Terms are concluded between you and Us, and not with Apple, Inc. You acknowledge that your use of the App is subject to the iTunes usage rules as set out at http://www.apple.com/legal/internet-services/itunes/us/terms.html (the “iTunes Usage Rules”) (which you acknowledge you have had the opportunity to review) and in the event of a conflict between these Terms and the iTunes Usage Rules, the iTunes Usage Rules shall take precedence.
You acknowledge that your use of the App is subject to the Google Play terms of service, as set out at https://play.google.com/intl/en/about/play-terms.html (the “Google Play Marketplace Terms”) and in the event of a conflict between these Terms and the Google Play Marketplace Terms, the Terms shall take precedence.
You acknowledge that your use of the App may be subject to the terms of service of the relevant appstore through which you access the App.
You will be eligible for the following rewards, upon reaching the following download threshold totals: