Customer Support

We aim to provide world class support to the families who use Hoop, and the organisers who rely on our platform to grow their business.

Customer Support Available


Monday to Friday 9am - 6pm
1st Floor, 4 Hardwick Street
London EC1R 4RB

Media Enquiries?

Evening StandardWiredAbsolutely Mama
Are you a member of the media looking to contact Hoop's team about a piece you're working on? Head over to our dedicated press centre.

Best Price Guarantee

Hoop will only ever charge you the lowest price when booking an activity, and that includes advance purchases, and paying on the door. This is the best price guarantee we make with you.

If you think you’ve been charged more that you should of, please contact a member of our customer support team immediately.

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